FAQs

Yes, all of our meat is certified 100% halal. We work exclusively with suppliers who adhere strictly to halal slaughtering practices.

Absolutely. All our halal meat comes with certification from recognized authorities, and we are happy to provide copies upon request.

We partner with trusted local farms and suppliers who meet both halal standards and high animal welfare practices.

We primarily offer fresh meat, but some products may be delivered frozen to preserve quality during transport.

We offer a wide range of traditional and British cuts, along with ready-to-cook marinated options — all prepared to your preferences.

Simply place your order online, choose your preferred delivery slot, and we’ll handle the rest. Your order will arrive securely packed and ready for your fridge or freezer.

We currently deliver across UK mainland. Enter your postcode at checkout to confirm delivery availability.

All orders are securely packed in temperature-controlled boxes to ensure freshness and safety during delivery.

Yes, we use recyclable or biodegradable packaging wherever possible.

We use insulated packaging and cooling gel packs to maintain a safe temperature throughout the journey.

Yes, you can choose from available delivery slots at checkout.

You can leave delivery instructions at checkout but we recommend that you are able to receive the delivery because it is raw produce.

Yes, our minimum order for delivery is £50. This helps us maintain affordable delivery services.

Delivery charges vary based on your location and order size. Full details are available at checkout.

We accept major debit/credit cards, PayPal, and Apple/Google Pay.

Yes, our website uses encrypted SSL technology to ensure your payment data is always safe.

Please contact us immediately. We will arrange a replacement or refund as quickly as possible.

Due to food safety regulations, we cannot accept returns. However, if there’s an issue with your order, we’ll make it right.

Yes! You can specify your preferences (e.g., boneless, diced, thin-cut) during the ordering process.

Absolutely. We can accommodate bulk orders for events, businesses, or Qurbani. Please contact us directly for details.

Yes, you can subscribe for regular deliveries of your favourite items — weekly, fortnightly, or monthly.

Our facilities follow strict hygiene protocols, with routine cleaning, inspections, and temperature checks.

Yes, all staff undergo regular food safety training and are certified in handling and preparation.